Returns & Exchanges

At Pelicanessentials, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. If your new home essentials aren't a perfect fit, our simplified process ensures a quick and easy resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original boxes with all tags attached to ensure they remain protected during transit back to our warehouse.

• 3.
  Ship Your Return

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or ship your exchange item within 5 to 7 business days.